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New Support Coordinator User Training
Welcome
π¨READ MEπ¨
Goals for Your New User Training
Resources
Where to start.... (10:41)
β οΈ A note, a warning, and some advice.
How to use the app to sign up/out of your training. (7:21)
How to check your course progress.
Foothold Features: An Introduction
πΊ Intro to Foothold
π Quiz: Intro to Foothold
Setting Up Your PIN and E-Signature
πΊ Set your security questions to recover your password.
πΊ How to Create a Signature and PIN
π Quiz: Setting Up your PIN and E-Signature
Let's Create a Client Profile and Intake.
πΊ Intake A Client
π Practice: Complete an Intake into Training PSH
π Quiz: Intake
How to Update a Profile & Consumer Identifiers
πΊ Watch: Profile & Consumer IDs
π Practice: Find Consumer Identifiers
π Quiz: Profile & Consumer IDs
Forms and Magnets: How do They Work?
πΊ One Time vs. Reusable Forms
E-Signing is dramatically easier for you and requires far fewer steps
π Practice: Find a Form, Fill it Out (Training Client)
π Quiz: Forms
Service plans
πΊ Watch: Service Plans
π¬ OK I GET IT!!!
π Practice: Complete a Service Plan for Your New Client
π Quiz: Service Plans
Progress notes
πΊ Watch: Progress Notes
π Practice: Complete a Progress Note
π Quiz: Progress Notes
Service Plan Linked Progress Notes
πΊ Watch: Plan-Linked Notes
π Practice: Complete a Service Plan-Linked Note
π Quiz: Service Plan-Linked Notes
Discharge
πΊ Watch: Discharge Your Client
π Practice: Discharge Your Client!
πΊ Watch: Find Information for a Discharged Client
π Quiz: Discharge
Peer File Review
πΊ Watch: Quarterly File Review
π Quiz: Peer Review
ServicePoint (HMIS): Intake
πΊ Watch: ServicePoint (HMIS): Intake
π Quiz: ServicePoint (HMIS): Intake
ServicePoint Assessments: Assessments: How To
πΊ Watch: ServicePoint Assessments
π Quiz: ServicePoint Assessments: How To
ServicePoint (HMIS): ROIs
πΊ Watch: ServicePoint (HMIS): ROIs
π Quiz: ServicePoint (HMIS): ROIs
πGraduation
Course recap
ππ½One last thing before you go...
π Practice: Complete a Progress Note
Practice:
Complete a progress note for your training client.
Make sure your note has:
A service type.
A service duration of at least 15 minutes
Uses the "DAP Progress Notes" format.
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